Thoughts on using Stripe Checkout vs. Keeping Checkout "in app"?
Hey everyone, I'm in the process of finalizing my premium / checkout flow for pivalink.com and currently have it working with Stripe Checkout since it handles most everything for me. Although that's nice and easy, my worry is that some users may not like or trust the fact that they are redirected off the site to make the payment (even though its to stripe.com). Have any of you had experience with that? Is it worth putting in the extra time up front to build an "in app" checkout with something like Stripe Elements?
Appreciate any feedback!
Users won’t care. This is pretty common, this is how PayPal works and millions trust their service. Maybe later you can experiment, but right now I’d focus on other issues.
That's a good point as well, it seems to be much more common in checkouts today. Thanks!
If you're just getting ready to launch the service, I'd say no way. That'd be a premature optimization. There might be other parts of your product or landing page that need to be optimized instead, which would be a better use of your time.
So instead, start marketing the site and see if anyone is interested in using your service. Get user feedback. Once you've proven the product and you've got a steady flow of users signing up, then test out trying to improve the checkout flow to improve conversation rates.
Really appreciate the feedback! That was my line of thinking initially so I'm glad I was on the right track. I'm trying to stop myself from attempting to perfect every aspect of the tool and adding new features constantly before getting more user feedback and validation. Thanks again!
Trust me you're not alone there! Even after years of experience, I still need remind myself of that lesson.
I've been using Checkout & had no problems whatsoever.
Handles all the SCA stuff for you - that alone saves a lot of time.
The offsite pattern, as mentioned here already, is already well understood by users so I don't see it as an issue. But if you are looking for a very simple way to add in app billing checkout ServiceBot.io (no aff). Drop in, and if you're already using webhooks.
I used it for the Four Hour Saas Project, FormCaster.co and it took ~ 2:15 from start to finish including the webhooks.
Not many sites are "in app" anymore, considering Stripe and PayPal are the major payment processors.