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Tiny-mini-micro surveys to collect product feedback in a non-intrusive way.

TL;DR: I've decided to build the feedback tool I always wanted as a PM.

The core principles of the product are:

  • Collecting feedback from real users, in the real product, is the best way to get valuable insights
  • I need feedback on a feature level, rather than a generic NPS about the whole product, in order to be able to derive roadmap consequences from it
  • I want the feedback experience to be as quick and non-intrusive as possible (that is no popups interrupting me, no floating buttons, etc.)

Here's what a micro survey looks like:
Betasort micro survey animation

And here's what you see in the back. All the responses plus some insights extracted automatically, like approval rate (👍) and most relevant keywords:
Betasort dashboard

If you have a second, it would help me a lot to know what you think. There's a free-trial in place, and if you're seriously considering to use it in the long-run, here's a lifetime 50% off coupon: indiefriends

Thank you!

🌐 https://www.betasort.com

on March 31, 2022