Trading my dev hours for early users: Is "Free Concierge Setup" the best way to get the first 10 B2B clients?
Hey fellow hackers! 👋
I recently softly launched Botconsole — a visual omnichannel AI chatbot builder with a built-in CRM. The infrastructure is solid (runs identically on Telegram and Web from a single flow, native AI nodes, etc.), but now I’m facing the classic founder bottleneck: acquiring those crucial first active B2B users.
Instead of burning money on ads or cold emailing to an empty landing page, I’m thinking of doing something that completely doesn't scale.
The Strategy: Free Concierge Onboarding I want to reach out to businesses and offer to build their entire custom AI workflow for free. I will personally act as their implementation engineer — map out their flow, connect their data (like Google Sheets or their custom APIs), and deploy the bot.
In exchange, I only ask for two things:
Brutally honest feedback on the platform.
A permission to feature them as a case study if the bot actually saves them time/money.
My hypothesis is that reducing the friction to zero and doing the heavy lifting for them will help me find edge cases in the builder, understand real-world needs, and build a portfolio of active case studies.
My questions for the community:
Has anyone here used a similar "concierge" strategy for their SaaS?
Did these early users eventually convert into paying customers, or did they just take the free work and churn?
What is the best channel to find businesses that would appreciate this offer?
(P.S. If anyone here on Indie Hackers needs an AI assistant for their landing page or Telegram community, drop a comment! I’d be thrilled to build it for you completely for free just to test the limits of Botconsole).
