Updated Steps for Changing Banking Information for the SASSA R350 Grant [2024]

How to Change Your Sassa SRD Grant Bank Information:

Go Online to Sassa (Change Banking Details) First, head over to the Sassa website at srd.sassa.gov.za. If you've already applied for a Sassa grant, you should have your login details. If you don't, you can sign up by providing the information you used during your initial Sassa application. After signing in, you're ready to update your bank information.

Use the Correct Sassa Website Section Once you've logged into the Sassa site, make sure to:

For South African Citizens: Have your 13-digit ID number ready.
For Foreign Nationals with Permits or Asylum Seekers: Have the specific documents ready that you used when you applied, like a passport or file number.
Find the “Change Banking Details” Area After you're logged in, look for the “Change Banking Details” link. This will take you closer to finishing the update process.

Verify Your Identity Sassa has an identity check to prevent fraud. You'll need to provide your ID.

South African Citizens: Update your details with your ID number and phone number. You'll get a secure link on your phone to confirm your identity.
Permit Holders or Asylum Seekers: You can't change bank details but can update where to pick up your grant. You'll provide your special document numbers and phone number, then click a link sent to your phone for verification.
Choose a Payment Method After your identity is confirmed, follow the instructions on your screen.
Update Payment Details: Change your bank account information if needed. You must use an account in your name.
Update Payment Method: Change where you get your money, like moving from a bank to a post office.
Double-Check All Information Before submitting, make sure all details are correct to save time and avoid mistakes.

Wait for Verification It can take about 5-7 business days to update your details. If it takes longer, contact Sassa by phone or email.

Get Confirmation Once Sassa has updated your details, you'll get a confirmation message. Check the website to confirm the updates are correct.