Use a feature request from your competitors to your advantage
https://www.soon.works/why/soon-vs-microsoft-shifts
If you have a feature that your competitor doesn't and their customers ask for it, you can use this! Gain new customers fast!
We had a new customer mention to us that we solved a pain for them they had for a long time. Microsoft Shifts didn't integrate with Outlook Calendar.
Following up on this. We took it one step further and listed our product on Teams as well. To make it even easier for people who are fed up with Microsoft Shifts to find our product as an alternative. Right there in teams: https://www.indiehackers.com/post/9x-sign-up-rate-after-listing-on-ms-teams-bf7f1e0a6c
oh yeah!!! good advice
Yeah great advice. You can also browse the sites that do ratings & reviews (like G2.com), search for the bad reviews, and read about their pain points there.
To get feature requests from users you can use www.cfeedback.com
Underappreciated pro tip!