Usersavy: Troubleshooting Management Tool for Customer Success

www.usersavy.com

My friend (Stanford CS) and me (500 Startups, TechCrunch Disrupt Top 15) are building this Customer Success tool.

Would be great if you can tell me your opinion after visiting our site:
How you interpret this product?
How much can it help alleviate your work ((1-10 very)
How likely will you pay to use it? (1-10 very likely)
How likely will you refer your friends/ colleagues? (1-10 very likely)
Any other comments

Thanks a lot.