Over the past year, we’ve worked with multiple AI teams scaling training data pipelines.
One thing surprised me:
Even well-funded startups with solid ML engineers had serious annotation quality problems.
In one recent audit of ~120,000 labeled items (image + text mix), we found:
18% inconsistency across annotators
11% label drift over time
7% guideline misinterpretation
Multiple edge-case contradictions
Model accuracy looked “fine” in validation.
But in production?
Performance degraded in subtle ways no one initially connected to labeling.
The Real Problem: Silent Label Noise
Most teams assume:
“If annotators are trained, labeling quality will stabilize.”
It doesn’t.
Here’s what typically goes wrong:
1️⃣ Guidelines Are Written Once — Never Updated
Edge cases evolve.
Product requirements change.
New data patterns appear.
But labeling docs stay static.
Result:
Annotators improvise.
2️⃣ QA Is Treated as Random Sampling
Many teams check 5–10% of data randomly.
That misses:
Systematic bias
Category confusion
Edge-case clustering
Random QA ≠ structured QA.
3️⃣ No Drift Monitoring
Labels change subtly over time.
New annotators.
Fatigue.
Ambiguity creep.
Without versioning and periodic agreement scoring, drift compounds silently.
What Actually Improved Things
Here’s what worked:
Clear edge-case decision trees (not just written guidelines)
Weekly inter-annotator agreement scoring
Annotator calibration sessions
Structured disagreement review
Versioned guideline updates
After restructuring the QA layer:
Label inconsistency dropped from 18% → 6%
Model performance stabilized in production
Retraining cycles became predictable
The Bigger Lesson
Founders obsess over:
Model architecture
Feature engineering
Hyperparameters
But training data quality often has a larger impact than model tweaks.
If you’re building AI products and seeing:
Production accuracy drift
Edge-case instability
Unexpected false positives
It may not be your model.
It might be your labels.
Curious how other founders here handle annotation QA at scale.
Do you rely on internal teams?
External vendors?
Tool-based validation?
Would love to compare notes.
This matches what I’ve seen too. The big unlock for us was a “golden set” + targeted QA slices (edge-case clusters) rather than random sampling. Curious: what inter‑annotator agreement metric do you track (Cohen’s κ, Krippendorff’s α), and do you version label guidelines per data slice?