We built an AI platform, got 50 customers, and watched them not use it. So we started over.

Imagine this. You just landed 50 customers for your AI product. You're feeling good. Then you open the usage dashboard.

That was us with Menturi, six months ago.

People would sign up, do the onboarding, have a few conversations. Then they'd stop coming back. Not because it was broken. It worked fine. They just had Slack open all day and Menturi was another tab they had to remember to switch to. One customer put it plainly: their team just kept asking each other in Slack anyway because that's where they already were.

The feedback loop was always the same. Great demo. Poor retention. Employees didn't want to learn a new platform. It was hard to justify the onboarding cost for something the team wasn't going to open daily.

We kept trying to fix it with better onboarding, better UI, better features. None of it moved the needle because the problem wasn't any of those things. The problem was asking people to go somewhere new.

So we built SlackPal.

It's an AI assistant that lives directly inside Slack. No new platform, no new login, no training your team on another tool. You install it, connect it to your existing tools, and it just shows up in Slack like any other team member.

The way it works in practice: someone on your team has a question. Instead of switching tabs, opening a doc, or pinging a coworker, they just ask in Slack. Tag the bot in a channel or DM it directly. SlackPal pulls the answer from whatever tools you've connected, whether that's Notion, GitHub, Linear, Jira, or a handful of others.

But it's not just a read-only Q&A bot. That's the part that surprised some early users. You can tell it to ping you in Slack if it notices something unusual in your data. You can ask it to send you a summary every morning. You can have it update a doc automatically when something changes somewhere else. It can take actions across your tools, not just read from them.

The use cases we keep seeing: engineers getting notified when something looks off in GitHub without having to check. Managers getting a daily digest without setting up a separate tool. Docs that stay up to date without anyone manually maintaining them. Things that used to require either a dedicated integration or someone's time.

We launched a few weeks ago. Still early, no big numbers to share yet. But the conversations with potential customers are already different. Nobody has asked "how do we get our team to actually use this" yet.

slackpal.com if you want to take a look.