We were running production systems where everything looked healthy — but users were still blocked.
The issue wasn’t infrastructure uptime.
It was blind spots in real user flows.
We ended up building our own monitoring internally.
After running it quietly in production, we’re opening it up.
Launching soon — would love honest feedback from builders who’ve felt this pain.
This resonates. We’ve seen “green dashboards” while a single broken auth or checkout path silently blocks real users.
Curious how you’re defining and tracking those critical user flows, are you modeling them as synthetic journeys, or instrumenting success/failure at the business-event level? That line seems to be where most teams either win or drown in false confidence.