We kept hearing the same thing from agency users: the hardest part isn't managing the work, it's keeping the client in the loop without drowning in update emails.
The usual options both suck. Either you give the client full access to your messy internal board (overwhelming, exposes private stuff), or you manually send PDF reports every few days (slow, and you become a human status machine).
So we built a Client Portal as a middle ground:
One shareable link, no login for the client
Read-only, filtered view, you choose exactly what they see
Internal notes / private tasks / team chat stay hidden
Auto-generated PDF reports
Feedback built in (Looks good / Question / Change request)
White-label branding, password, expiry date
The goal was to make "keeping clients updated" take zero extra effort, so the board updating itself is enough, no separate reporting step.
Curious if other founders here serving agencies/clients have solved this differently. What's your current approach to client visibility?