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5 Comments

What are good retention statistics when you're starting out?

We've just launched our app into beta and I'm not very happy with our retention numbers so far. It's a podcast listening app with social features and there's some good signs of activity but our day one retention is horrible. We've got some ideas in the works but I was wondering if there are good benchmarks for DAU WAU and MAU this early on.

on November 26, 2019
  1. 1

    Hey Josh,

    Congrats on launching. Sucks about the D1 retention, but I think it's pretty normal, especially when you're just starting out.

    This is a pretty good overview of DAU:
    https://andrewchen.co/new-data-shows-why-losing-80-of-your-mobile-users-is-normal-and-that-the-best-apps-do-much-better/

    I think the data there is old, and probably worse now for all outside the top few.

    • for a social app, you'd expect way lower retention unless the users are listening to the same podcasts right? Might be an opportunity to focus on a single podcast to start with?

    • users probably already have a podcast app with all their podcasts saved. How are you handling this in onboarding?

    • do you have notifications set up? natural to give a notification when a new episode of a podcast they like is released, so that's another chance to re-engage.

    Cheers. Open to chatting any time too

    1. 2

      Thanks. This is helpful. Yeah, we have lots of optimizing to do, especially for onboarding, and these are definitely on the roadmap. Our 7 day retention is almost 40%, so I'm not too worried. Podcast behavior is a bit different than normal social apps, but just looking for good benchmarks. This article is super helpful.

  2. 1

    I thought there was a good blog post from Mixpanel about this, but it looks like you can also download this guide: https://mixpanel.com/data-reports/2019-product-benchmarks-report/

    Hope that helps!

    (From experience, I'd say you want at least 20% retention after a couple of months. 5-10% is worrisome.)

  3. 1

    You measure user retention to find out if you have a good product market fit or if changes need to be made to get that number up.

    What you need is not so much statistics, what you need to do is evaluate your product features and solicit feedback.
    A link to your podcast app is a good place to start.

    1. 1

      Thanks. Still getting used to how indie hackers works. https://parrot.fm/
      It's still in closed beta though. Hoping to open up next week.