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What are the challenges of creating chatbots?

Hi everyone, we are creating a no-code platform for creating and constructing chatbots and want to ask about the difficulties in creating chatbots.

Have you made any chatbots?

What problems have you had?

on April 22, 2022
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    I am actually developing some chatbots for telegram… imho the most difficult part is to create something persistent and secure. For high complexity projects I spend weeks on testing.

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    I created a fast one using irssi, does support scripting and there is a eliza perl script that can be used as a start point. I made some quick notes at wiki.cyberporto.xyz/Irssibot

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    Writing. First chatbot project I worked was for Rose, at R/GA where we had a team of pro copywriters. We had more copywriters than devs! With a chatbot the writing must be absolutely perfect, because that's essentially the UI.

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    I interviewed a chat bot conversational designer, might be interesting for you. Here it is: https://wannabe-entrepreneur.com/episodes/207/

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    Are you talking about general chatbots or customer service chatbots? I've worked with a few customer service chats that have decent chatbot functionality. I'm thinking of something like ZenDesk, which has a good suite of customer service tools including a chatbot.

    It's a very linear experience for customers, but no code is involved!

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    Hi there! I have made a few, two that are public: the first is over at https://www.coverletteremails.com and the most recent is at https://newhabitcoach.com

    Some of the bigger challenges are dealing with, of course, unexpected answers (replys) from users to the bot as well as gracefully dealing with errors, e.g. a user leaves then wants to restart a chat conversation hours later. Hope that's helpful and happy to answer any questions.

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      Cool. Thanks for the feedback.

      Did you build the bots on the constructor?

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        I think you mean whether or not I used the command constructor mentioned on https://inqoob.com/, yeah?

        I didn't, the above were built primarily using AWS Lex.

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