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9 Comments

What do you think about double-clicking in web apps?

I recently saw this on Hacker News about double-clicking on the web.

https://ma.ttias.be/double-clicking-on-the-web
https://news.ycombinator.com/item?id=9398691
https://news.ycombinator.com/item?id=24987829

Obviously, double-clicking can be a problem when it comes to things like form submission.

But the article got me thinking about double-clicking in general.

Do you think double-clicking in a web app is a good idea for actions like opening a folder? I'm thinking about web apps in particular, not normal content websites.

On one hand, it would mimic desktop environments (Windows, macOS, Linux). On the other hand, it's not a normal operation in a web environment.

What do you think?

Should you use double-clicking in a web app?
  1. Sure, it's not a problem.
  2. Yes, but only in very specific situations. (Bonus points if you explain further in comments below)
  3. Never. The web is the web, not the desktop.
Vote
posted to Icon for group UX-UI that works
UX-UI that works
on November 7, 2020
  1. 2

    I've struggled with this while building a desktop app for an internal test team way back when...

    While it was a different application and environment, I ended up applying both single click and double click on a specific element in the user interface(the most visible element).

    We produced training videos and documentation for users to be able to use the tool with minium effort. That said, it was an ultra specific in-house testing tool with a very dedicated focus (i.e. there weren't a whole lot of actions for a user to take in order to use the tool).

    In the end, the tool and the interface was well received. Yet, even after a year of it being used, most users seemed unaware about the double-click functionality. When I asked people about it, the general response was that since single click was present in the app, there was no expectation of a double click option. It almost became like an easter egg. Any time I did a webinar for new and existing employees, there was was always an 'ahh I didn't know you could also double click' comment...

    So, moral of the story, for me, was to KISS and avoid double-clicks. Not saying don't implement it, but KISS is KISSS is KISS. :-D

    1. 1

      Thanks for sharing. I suspect that many web app users will not expect double-clicks to work, so education will be required if it is used.

  2. 2

    In a browser, I only double click to select a word and I expect it o be consistent on every page I go to.

    1. 1

      Makes sense, thanks! 👍

  3. 2

    I think it's fine as long as the context around the action has already been established elsewhere eg desktop OS. In Google drive I often double click on folders which does exactly what you'd expect: take me into the folder.

    But I think I'd get annoyed if some vague functionality was only accessible through a double click.

    1. 1

      Thanks for the Google Drive example, that's a good one!

  4. 2

    I've got to say, I've never even thought about this - it's amazing how you subconsciously use products and don't think about how you use them

    If I'm in a web browser, I never double click.

    For things like folders, I would expect it to expand on a single click

    1. 1

      Yeah, it's amazing how UI/UX can sometimes just blend into the background.

      Thanks for your thoughts, I think that makes sense. When in Rome...

  5. 2

    This comment was deleted 2 years ago.

    1. 1

      Good point, I often forget about mobile when I'm working in a web/desktop environment. Thanks!

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