6
19 Comments

What do you use for automatic recurring payments?

I currently use Square but they don't have the option to automatically bill customers unless the customer checks the box during checkout. The checkbox basically asks the customer if they want to save their card on file and authorise future payments automatically.

I've only signed up a few customers and none of them have checked that box. This means that every month they will have to manually enter their details again..

What do you use to process your recurring payments? Is there anything which puts the customer into an automatic billing agreement from the start?

on September 8, 2019
  1. 3

    Surprised no one has mentioned Stripe. It's built for this type of thing.

    1. 1

      Yeah specifically Stripe Subscriptions. I use that for my membership software.

      1. 1

        Do your customers have to opt in for recurring billing though?

        1. 1

          Well I only give them the option to have recurring billing, so no.

          1. 1

            But they would have to agree to something by clicking a checkbox.

            1. 1

              Well they have to accept a terms of service checkbox which includes the permission to recurringly bill them.

  2. 1

    Stripe makes it really easy to use subscriptions with their API: https://stripe.com/docs/api/subscriptions

    They've got API clients for most frameworks - really easy to set up.

  3. 1

    Stripe .. #1

  4. 1

    I use Stripe. First time integrating it and I've found the docs to be super useful.

    1. 1

      Is it easy to use like Square or do you integrate the API?

      1. 2

        I did the API integration myself which I found fairly easy after watching this video https://www.youtube.com/watch?v=cpsu6ZTy--U. But if you're using something like WordPress there are plenty of plugins available.

        1. 1

          Thanks, but i think i may experiment with their dashboard first. With the billing method, I've noticed that you can't "automatically charge a payment source on file" without having their details. I figure the first invoice would have to be emailed and from there, we could begin automatically charging monthly?

          Edit: Just had a chat with Stripe and unless they have given you their card details over the phone, you can't automatically charge them. I think the rep was a bit confused though..

  5. 1

    Please check out ChargeBee: https://www.chargebee.com/.

    ChargeBee is an awesome subscription management platform.

    It won't handle the payment per-se, but you can plug it in with your stripe account in 2 clicks.

    I've used this for my last 2 SAAS and it is AWSOME.

    Here are the reasons why I love this product so much:

    • It just works! honestly, their web app is one of the most carefully crafted I've seen with the one made by Notion.
    • Create, apply coupon in one click. Your user wants a discount, go over to your dashboard and in one click you'll be able to give him a personalized coupon such as "WELCOME_<NAME>"
    • Clear embedded analytics, MRR, CMRR, Churn, ... the default dashboard is great!, of course, it does not have the level of details that a tool like Baremetrics can have, but it is awesome.
    • Free for your first $50k revenue

    PS: (re-reading this I know how these comments look like an ad 😂 but believe me, I am just a simple happy customer)

    1. 1

      What's the advantage of adding chargebee to stripe?

      1. 1

        Easiest integration imho.

        https://www.chargebee.com/compare-competitors/stripe-billing/ they explain the whole thing here :)

  6. 1

    Hmm yeah seems like a pain. I will try to research...

  7. 1

    Is this for your website? Where are you hosting?