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4 Comments

What do you use for sending email to your users?

Hello ✌️,
Right now I'm struggling with something with my SaaS. I'm starting to have a lot of users but I can't find a solution to send emails automatically to my users in a conditional way.
For example, my SaaS has a credit system that the user can buy, I would like to automatically send a mail to the users when they reach a certain amount of credit. Or when they don't use their credits for a certain time etc...
I can of course code this myself but I was wondering if there is not an existing solution that allows direct synchronization to my database (via webhook for example)
Does a crm allow to do that ?

Thanks ❤️

on July 1, 2021
  1. 1

    Customer.io is exactly what you need.

  2. 1

    If you are a dev, I think the most convenient and customizable solution is to use an email service like Amazon SES or SendGrid. Easy to integrate and they have free plans :)

    1. 1

      Yes, I can do that but my cofounder (who is not a dev) can't change mails or update conditions alone...

      1. 1

        If you push events and contact properties to intercom.io, then your non-technical co-founder can configure emails directly in Intercom. They have startup pricing, so I’d recommend applying for their startup program.