Hi,
I'm a technical founder, who recently has been spending a lot of time learning about marketing and design, and how they impact a user's decision to buy/use a product. I don't have a problem with innovating on features and products by listening to current customers and testers, but I can admit I am clueless in terms of sales funnels.
How many emails is it recommended/okay to send to a freemium user? What do I write in these emails? Do I offer certain discounts that appear after a set amount of time? What software do you guys use to automate these emails (currently implementing Mailchimp, but I can see these prices take off if I start getting 1000+ contacts)? What else is part of the sales funnel - is it just emails or also the pop-ups saying "you've reached your limit, upgrade" etc. What worked for you and your website?
Any feedback and help speaking from your experience will greatly help me and any other person reading this thread. Thanks!
It's been a few weeks since I started learning about sales funels. All I can say so far is that it is a very complicated process, which involves a lot of factors.
I don't even know if I'll be able to go all the way
I know what it feels like. I've been dealing in IT equipment trade industry for over a decade now. Tried it all, from old fashion, aka manual prospecting to different designated marketing campaigns, ready to call lists and automated tools. And up to this day I couldn't tell which of them worked best and most importantly — how to correctly approach the prospect.
Ever since 2020 businesses have moved online a lot, most of my partners went bankrupt, so in order to stay alive, I had to move my business online too! Opened an e-commerce store and started working on visibility.
Best choice I ever made. Went from B2B sales to B2C and never looked back. It did take a while, but with the help of an agency, I have managed to establish my sales funnels perfectly.
I can't tell you yet what works and what doesn't, what you can and can't do, because I don't know them all either. That agency I mentioned above covers most of the process.
All I have to do is check the result.