What has your experience with Digital marketing and Design agencies been like?

Hi y'all! My co-founder Milan and I launched our own digital branding and marketing company for business owners to get high quality branding and technical support on their marketing activities. I wanted to gather some insights from this community on what your experience has been like with other such agencies? Where have they lacked and what were the gap areas? What went well? Did you have business needs that were not covered or handled well? Were you happy with the results?

I would genuinely appreciate any experiences you could share with us. Happy to chat 1-1 if that would be more comfortable.

P.S. I would also love to get any feedback on the scope of services we offer. Here is our website for your reference - www.growby.net