I’m building AnveVoice, and I’m trying to avoid the trap of optimizing for impressive demos instead of useful outcomes.
For a website AI/voice agent, what metric would actually convince you it is working?
Some candidates:
My bias: “number of AI conversations” is a weak metric. A conversation only matters if it moves the visitor closer to the right next step.
If you were evaluating this for your own site, what would be the one metric that matters?
A one-week feature took two months, mostly spent keeping three systems in sync