What Product Analytics tool do you recommend for Web + Mobile SaaS?

Hi @bartekwitczak,

I joined this platform a little late. I am a founder of fibotalk ( https://fibotalk.com )

Fibotalk is built for SaaS to measure usage, page engagement, product adoption, etc.

It can be easily integrated with a fraction of effort compared to any other analytics platform. We capture all page changes and click events on any web application including SPAs and even on mobile apps built on React or Angular frameworks.

Once the data starts streaming, you can easily build multiple dashboards and charts (funnel, trend, and journey charts) for different parameters and events to track product usage. We readily provide login and signup trends, top power users, page engagement, and much more.

This is not all. You can build user cohorts based on feature utilization, API response errors, trial plans, and a multitude of user parameters.

We just don't provide insights but close the loop as well. There is an engagement module to send in-app announcements.

We are open to co-innovate with indiehackers tribe.

I am working on releasing, by the end of this month, a big update update for my product, userTrack.net (self hosted analytics with session recordings, heatmaps, etc.). So it's somewhat similar to Hotjar.

The tracking only works inside a web app, so if your mobile version is within a webview it should be fine.

Currently the interface is a bit outdated, but the new version will be a complete rewrite of the interface plus some new cool features.

What traffic do you expect your app to have?
I am asking this because it is the difference between normal analytics and big data analytics.
I am considering optimizing userTrack for the cases where you have less than 100k visitors per month, so you could get really fast graphs and stats for specific segments.

We're in love with https://amplitude.com

• Their free tier is the most generous out there AFAIK - you can send up to ~10M events p/ month, which is nothing less than amazing.
• UX is superb, very easy to create dashboards, breakdowns and to investigate whatever you like.
• Developer integration is a breeze for both server and client.

I give it a solid 10/10 🙌

Hey @bartekwitczak, I'm writing a book on exactly this topic.

The e-book tells you:
-which tools to use, and why
-what data to capture, and in prioritized order

The goal for this book is to take you from "not sure what to do" to "done" in a couple hours, with future-friendly analytics data capture all set up.

Why me? I've spent the last 8 years in the analytics industry, building scalable, billion-dollar analytics for PlayStation, Rakuten, and a chunk of the Fortune 500.

Sign up here to be notified, and to receive four quick wins and a cheat sheet as freebies: https://signup.analyticsforindies.com

And/or, follow the product here on IH (but the freebies come with your email signup):
https://www.indiehackers.com/product/analytics-for-indies

It’s good start an analytics strategy from the beginning. I would recommend Hotjar to analyze visitor behavior, in just a few clicks you can: measure clicks, movements, browse behavior and funnel. It helps you improve web and responsive design experience.

Regarding resources, you can start with blog post from Databox and Datasine.

We use mixpanel, fullstory, and sentry. Fullstory is especially helpful (and is a bit addicting)

I haven't played around with it yet, but fellow indie hacker @adriaanvanrossum is working on:
https://www.indiehackers.com/product/simple-analytics

I really don't like GA, because it is not giving the detailed insights that I want. I actually want to see detailed insights and understand what each person is actually doing, where they are coming from and what they have done. Even though they have spread their visits over multiple days (and preferably multiple devices). In the end I receive a slack message when someone is really interested so I can email or call them.
I have written my own analytics for this. Thinking about generalising that a bit and packaging it in a product.