As I'm sure some of you are aware throughout 2019 IndieHackers
moved away from a one size fits all email digest and started offering users the option of up to seven tailored newsletters:

It's email segmentation at it's finest. And, with great pleasure, I decided to do a break down why it works so well:
Instead of “batch and blasting” their entire list, users now cherrypick the specific topics they actually want to read about.
If you just want podcast updates you're not going to be bombarded with “Top Milestones” and “Growth Bites”.

It's not rocket science. The result is more Indie Hackers in your inbox. More clicks to the website. And a greater % of total users engaged.
The sheer volume of items in the old digest made it impossible to go into any depth. A podcast episode or text interview would be summarised by just a quote and a title.
Now, with a bespoke email for each part of the digest, there’s actually space to add value. For example, the podcast newsletter is filled with “exclusive commentary from host, Courtland Allen.”

And finally, there's a second-order benefit of segmentation.
“More valuable emails” results in a greater % of emails being opened and clicked. Both of which are considered “positive actions” by mail providers and the result is improved deliverability to primary inboxes.
Voila! There's nothing left to say except it's light years ahead of the competition and only a matter of time before Product Hunt try and copy it! Thanks @csallen and @channingallen for sharing newsletter sizes.
That's all folks. If you want to learn more about marketing, I share real world marketing strategies from successful startups over on MarketingExamples.com. Any questions, I'll be in the comments :)
Great writeup, Harry!
I love this whole concept. It shows that you can create meaningful segmentation without mining a ton of data from your users. Simply let them choose what content they want to receive.
Here, the concept is applied to different types of content. I'm thinking an example for a SaaS business might be allowing users to choose their level of expertise with it to receive a curated email course. You could automate that using tagging and considering if a user completed a tutorial or something. But it's also nice to give them the option.
As a SaaS company, you may also have some content newsletter for marketing in addition to some educational material about your product. It'd be great to separate these and allow users to choose.
Fun stuff to explore!
Cheers Ryan, appreciated. And exactly: It's self-serve segmentation - The user does it all for you! And I like your applications. Particularly the latter. When you sign up for most SaaS you get dumped in the "everything" bucket. New features, blogs, news etc ...
Simple self serve on sign up could prevent this.
One application for my own newsletter would be the option of a daily tip, in addition to the weekly case studies. Not everyone wants a daily email. But enough would to make it worthwhile ...
i just got this as an email because i follow your account - does that count as a newsletter ? it comes as “today’s digest” , but it feels like a transactional email because there’s only one article in it. Can also be seen as a newsletter if there’s more, what’s your take? Thanks for the write up, good one !
So if you go to Indie Hackers newsletter page you'll see your subscribed to the "community digest": The top posts from the people you follow and the groups you're subscribed to.
So yeah, it's all transactional and automated. But I've just called it a "newsletter" for simplicity. And cheers!
ah thanks for the direction! Yeah i think it fits as ‘newsletter’, many weekly newsletters are done like that.
e.g. usepanda.com was automated, but this week they sent their newsletter as a curated notion doc which was more manual - something interesting..sometimes curated news even comes across nicer done manually imo. but yeah then time comes into it
gotya, and fair point!