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4 Comments

What would you look before subscribing to a SaaS?

Hi,

I need a little help.

Say, if you are in the market to buy a CRM solution for your startup. What would you look for before finalising the SaaS product?

  1. Pricing
  2. Features
  3. Third-Party Integrations
  4. API access
  5. UI/UX
  6. Only go for industry-based CRM (nothing else matters).

I want to understand what goes in the mind of a buyer before making a purchase decision.

on October 19, 2020
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    This question is way too broad really.

    It would all depend on who the buyer is and their needs.

    I might look for a free CRM. Because I'm a new founder and I don't have any spare cash.

    Head of Sales for mega corp will want a CMS for all kinds of different reasons and probably doesn't even care about the price.

    You need to define your buyer.

    ...

    I will say though, even though I like Hubspot's free service, it's soooooooo slow. Jesus.

    1. 1

      Thanks for the reply.

      Free will always have a charm with all we bootstrapped businesses :)

      But I doubt the level of service anyone can get with "Free plan" in long term. As you said that Hubspot free is pretty slow.

      By offering free services businesses have two motives;

      1. Get the word of mouth publicity.
      2. Hope to get free to paid conversion.

      In my experience, if you are a new business getting word of mouth publicity from free users is pretty hard.

      1. 1

        Hey man, I just checked out Inteuri, I would love to get in contact. Thanks, David

        1. 1

          Hi David,
          I am available at tushar@intueri.io