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3 Comments

What you think of payrequest ?

We launched on ProductHunt and reached #3 product of the day, we love to hear from IndieHackers what they think of our product, and how we can improve.

on December 9, 2019
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    Congrats on the launch! Your landing page looks nicely designed and I like how your logo plays with the letters P and R.

    I do have a couple of remarks, though. Please take them as constructive criticism.

    First off, no offense, but I assume English isn't your copywriters first language? Payments are a bloody serious business and I wouldn't want to transact with someone with plenty of mistakes on the page. Get your copy checked by a native speaker!

    Second, I was surprised to see that I am not able to login with email and password. If I were to handle payments on behalf of my company, I certainly wouldn't be using my personal Facebook or Twitter account (they don't seem to be working anyway?), and even Google would only be a valid option if I would be using my company's GSuite.

    Third, your service reminds me of Superpay, which is also a project on IH (*). Your project, just like theirs, requires sensitive credentials like the Stripe API secret key to create a payment intent and, frankly speaking, I would have to see some more details on your page about how you're securing it before I would ever hand this over.

    Fourth, I am not seeing any legal information on your page. Where is PayRequest Inc. incorporated? Who is running it? What about terms and conditions, or privacy policy? In other words, who can I hold responsible if your service is hacked, all private keys are exposed and used by hackers to test their purchased card numbers? The only way to find a name is to go to the Medium blog, but that only gets me so far.

    Edit: Fifth, your contact page is broken, https://payrequest.io/contact gives a 404 and a cat gif.

    All these items come down to the level of prudency and professionalism you're running your business with.

    *: see also my comment at https://www.indiehackers.com/forum/tips-for-promoting-my-new-tech-startup-in-london-superpay-3abb1986ad?commentId=-LW5wShstJJBzw8okFR-

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      Really great feedback, we sure will use it.

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    Sorry forgot to mention the website: https://payrequest.io