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4 Comments

What's the best resource (free or paid) you'd recommend to learn community building?

I want to start a community to bridge my audience to a channel I own and to nurture the relationship with them.

Since I've a pretty sizeable community, I don't want to screw things up.

I would really appreciate it if you could recommend any resources or share your own expertise.

Cheers

on February 19, 2023
  1. 3

    Not an expert. But I am building Micro SaaS Builder community at Micro SaaS HQ for my subscribers. The ecosystem is more around Micro SaaS, Info Products, Newsletters etc.

    This is what I learnt from my experience and I am trying to improve the experience for members as much as I can.

    • Community takes huge amount of time (really huge time)
    • You need to be passionate about the community.
    • Understand the core goal of the community. (I think in your case, its more about your SaaS product)
    • Keep the interactions warm. (Answer every question)
    • Not everyone has time. Send a weekly email with updates, what's happening in the community.

    Additional points if you are building one for your SaaS:

    • Mostly in the initial stages of the product, people use it to reach out for any issues/suggestions. So start with a Slack/Discord. Preferably go with Slack as most people use Slack these days by default.
    • Share product tips, success stories from existing customers.
    • Get on a call once in a while with your subscribers like a Open Q&A (or just for a casual conversation/product roadmap discussion)

    What is your community about?

  2. 1

    🌈 Rosieland, I've been working on it for the past 3 years.

  3. 1

    That's so interesting for me. I cfn recommend to you this resource https://www.getopensocial.com/