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35 Comments

What's the worst startup advice you've ever heard?

We often hear of and share the great advice, but what about the worst?

Do you have any stories of bad advice?

on August 29, 2019
  1. 25

    Basically the AirBnB founding story (maxed credit cards, mounting personal debt, etc.) It obviously worked out for them and they did a heroic job of transitioning into an important business driven by killer UX, but the fact that some people win big at russian roulette doesn't make it a good strategy for anyone else.

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      This is an awesome analogy! It's not amazing that SOMEONE wins they lottery. It is only amazing if it happens to YOU!

      Survivorship bias is real.

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      I can attest to the reverse case here. I allowed myself to go into credit card debt while working on my first startup. When I shut down I was stuck paying off personal loans and credit cards for years (partially because I kept taking more low-paying startup jobs with high risk/low base pay)

      Terrible idea.

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        I think the key is to not borrow unless you know you can pay-off, like with growing personal income or revenue from your business. Borrowing in general isn't bad, when it's done with a clear purpose and a reliable plan to pay off.

        For example, if you find a PPC channel that brings you paid customers and pays for itself in 3-6 months you can put that expense on a CC and pay it off with the revenue made.

    3. 1

      Took out a massive loan for a business. Business ended up selling at a loss. Spent the next 7 years re-paying off the loan :(
      Lesson learnt. Don't take on debt unless it's evident without a shadow of a doubt, you'll pay it off from the revenues in the business.

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        That's a tough road -- glad to hear you've made it through.

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          Thanks. I'm glad it didn't make me give up on trying though. Working through and trying to build my next business up!

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      Great reply :)

    5. 1

      I never heard someone advise this strategy.

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        It's usually phrased as "never give up," using a story like AirBnB's as evidence for its wisdom.

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          I would argue that avoiding debt is one of the most common advice. When people cite AirBnb story, it's because they tooks years to move from 500 MRR to decent earnings, that's the never give up part, not the insane amounts of personal debt.

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      This is sorta Amazon's story too, no? Didn't Jeff Bezos' parents basically bet all of their retirement savings on it?

  2. 16

    This wasn't exactly advice, but it was implied advice. I was at a local tech event where a colleague had given the keynote. I was talking to someone and I mentioned that I work with the person who gave the keynote. He asked what my role at the company was and I said I was the CEO. He said, "I hate to break it to you, but you're not really the CEO, [the person who gave the talk] is the CEO because I see him at all these startup events. He's a local celebrity."

    The implication was that the most important function of a startup founder/CEO is to spend time schmoozing with other local startup people. Fame within the startup community is the ultimate goal (in his eyes).

    I found this to be pretty sad, especially because I don't think he's the only person who feels that way, and I think it probably hurts a lot of startups from getting off the ground. It didn't seem to occur to this guy that the real work of building a startup doesn't happen at networking events.

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      I'm really sorry that happened. IMO it's incredibly rude to say something like that to anyone. Imagine meeting the CEO of Ford and saying "you're not really the CEO, the guy who sold me my car is b/c I see him more often". The fact you hired a good marketing person and can delegate to that person proves you are the [good] CEO.

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        Thanks for the support. And yeah, it was rude, but luckily it didn't matter much because we were already established enough that I wasn't feeling insecure about my role. The real joke of it is that while my colleague is very well connected locally, that's maybe 5% of his job. So even for him, going to local startup events isn't an important part of what he does.

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      what a rude idiot

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      🤢🤢I know people like that. Don't let these crazy people get to you.
      Also, as you said, networking isn't how you build a startup at an early stage. It's fake work.

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      This comment was deleted 6 years ago

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    "Don't worry about being a non-technical founder, just pay us $30k and give us your requirements and we'll build your MVP for you."

    I could write a book about how awful this advice/sales pitch is. Maybe I will.

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      I've interviewed I think three people on the IH podcast who outsourced the development of their initial app. In all three cases, they had to have the entire app rewritten from scratch, as it eventually collapsed on them and racked up complaints from customers.

      Of course they all survived it, learned a lot, did better the second time around, built successful companies, and came on the Indie Hackers podcast… but that's only because I never interviewed the thousands of founders who didn't end up making that happy turnaround.

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        This comment was deleted 7 years ago

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      That happens a lot...

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      This comment was deleted 5 years ago

  4. 5

    Any variation of "burn your bridges", the idea being that you should put yourself in a make-it-or-break-it situation so that you're pushed to make it work (quite similar to @robfitz answer).

    You only hear and read about the good stories, and more often than not, the people giving this advice have huge fallback options. Take reasonable risks, and have a clear line in the sand that says "stop". Writing about bankruptcy, burnouts, depressions and divorced entrepreneurs is not sexy but those things happen for sure.

  5. 4

    That content marketing takes 6+ months to see any benefit.

    A well-written blog post can rank #1 for a long tail keyword minutes after hitting publish.

    1. 3

      Ranking #1 for a long tail keyword does not necessarily mean that keyword is worth ranking for. In the vast majority of cases, a new startup doesn't have the reach or authority to instantly rank for the terms they really want.

      Saying any differently is a potential disservice to new founders who expect to gain clients on day one just by writing a blog post.

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        Right, obviously you’d research the search volume of that keyword first

  6. 3

    Today's whole entrep lecture at school was about deliberately copying companies that already exist...

    Was meant more about companies that innovate new business models in old industries, such as Uber, Casper mattresses, Airbnb, etc, so I couldn't argue with the prof's logic, but I couldn't in good conscious fully support the curriculum's wording, which dissuaded "innovation" and touted "copying." If only y'all could see the powerpoint slides...god the clip art and wonky graphics that straight-up said "copy others" were disturbing

    1. 1

      I might be the devils advocate. But that's actually not bad advise. Copying something that is working and has future potential just increases your chances of success as a start up.

      Not innovating though, yeah, that's bad advise.

  7. 2

    "Don't put all your eggs in one basket. Work on a few things and one will pan out."
    As a sidepreneur (working in the evenings and weekends), I have worked on my mobile app business on and off for 7 years now. Out of that time, I have wasted ~2 years on trying to build 2 other things in the meantime. Although my app business is still growing, I could have been 2 years further with my efforts if I had been focused.
    My learning from that: if it grows, double down on that and don't look around.

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      Focus is so important. I've been spreading my self really thin working on multiple ideas and projects in the past, none got anywhere.
      Recently I've just focused on one. I told my self that I want to get 200 "No" answers before I quit. So far it's the only project that's taken off!

  8. 2

    You need big money to start

  9. 2

    "It's easy to raise money at great valuations right now...raise as much as you possibly can."

    A couple years ago, after my cofounder and I raised a modest angel round and had built a product and got our initial customer-base, we were speaking with people on our path forward. We were toying with the idea of raising money to make a few key hires sooner than customer revenue would have allowed. But we weren't really excited about the prospect of raising a big round. And our gut told us that what we were working on was something that would be better and more sustainable if we didn't raise money but grew through revenue & profit. This was the advice a couple people gave us (on separate occasions).

    Glad we didn't take that advice, because we'd likely be out of business if that was the case. The pressure to spend money once you raise it and grow at all costs can be dangerous if there are not specific, well thought-out, and somewhat proven ways that the money will help.

  10. 1

    "Raise your prices" - investors love to tell us that companies pay far more than we imagine--

    Yes, but unlike the investor, we know the competitive landscape for our product. Not for all of the SaaS universe, but for our product.

    We have a sense of the value of the solution, and generally, they've gone with big blue for payroll, loss prevention, legal, etc. - you know, big things that are big money for them? Right, so yes, the well-entrenched providers of those solutions can charge a lot.

    What we need are more customers who make that all-important first step, and a big one in validation for us: they actually go get their credit card and they make a successful transaction.

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    This comment was deleted 4 years ago

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      Interesting, from memory not sure I've seen Gary's name appear here on IH. I've personally always struggled with how 'full on' he is. I just can't identify with that even if he gives out snippets of good advice here and there.

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        This comment was deleted 6 years ago

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        This comment was deleted 4 years ago

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          Just remember, they started off poor when they immigrated to the US. He helped his family business reach the millions.

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    This comment was deleted 7 years ago

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      Well, from my experience, if you build something of real value and ease people's pain, they will come. Obviously, there has to be market for that and you can speed up the growth with marketing. My point is, word of mouth is very powerful.

    2. 1

      I think most developers fall into this. I know I tend to like working in a silo versus marketing and putting it out there. I'm getting better though and starting to force myself to push sales earlier.