Whats your favourite customer onboarding software?
Feel free to share products you’ve made or used and love (and why). Also please share anything i should avoid / mistakes you’ve made when integrating or using onboarding software. Some context below, thanks in advance
My need for onboarding software comes from a desire to
- Hand hold the user through their initial profile set up
- Showcase the tools available to them when signing up (without distracting them)
- Highlight new features / unused features on their account over time
My users will be independent consultants or people with expertise in the knowledge community who want to translate that knowledge into an income stream
A really good designer told me in the past that a NUX is a crutch for bad UI. I don't have strong opinions on it, but would be curious what you think Ronan!
Haha. I thought the exact same thing this morning @Flurly before I submitted this post : ) I'm very conscious no to lean too heavily on a tool like this but I feel like for now (very early stage) I need to be overly communicative and help at a few key points (transitioning, highlighting the USP of the product, speeding up sign up etc). I'm very data driven so once i have data to drive UI decisionsI suspect my need will decrease
I'm building something that could be useful to you :)
https://flowdash.ai
Very useful.
Great @jatin I'll sign up for early access
This comment was deleted 4 years ago
Thx @Primer I hadn't found that one. Added to my list of products to research