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When you find out you're the copycat

Here's the text of an article I posted on my blog this morning. I'd really love to get this community's feedback on the situation.

It was a rollercoaster of a week. It began when an article I wrote about my side project, which I’d been quietly building for seven months, unexpectedly made it to the number two spot on Hacker News. It ended with me considering whether I should give up on the project completely.

The side project is called Cortado. It’s a website that gives users control over their information intake by letting them create a customized daily email from sources like Twitter, Reddit, RSS feeds, Hacker News, and more.

Over the course of 24 hours, ten thousand people read my article. About one hundred of them clicked through to Cortado’s landing page and signed up. My user base grew from a handful of family and friends to more than a hundred strangers from across the world. These new users were giving me great feedback, saying nice things about the service, and sharing helpful criticism.

I was thrilled that something that I made for myself, something that I wasn’t sure anyone else would want, seemed to be solving a real problem for other people. I couldn’t wait to improve the product and grow my user base more.

But my excitement didn’t last long. The next day I noticed an email from a service called Mailbrew in my inbox. I didn’t give it much thought because I didn’t remember signing up for a something of that name. I assumed the email was spam and archived it. But the following day I got another email from Mailbrew, and this time I opened it.

It was a digest of sources from Twitter, Reddit, and RSS feeds about entrepreneurship. It felt familiar.

I clicked through to mailbrew.com and found a product just like Cortado. Even the copy on the landing page was similar. The term “information diet” was prominently displayed, and the two projects shared a coffee-inspired name.

But Mailbrew was much further along. It had more features, better-formatted emails, and wider visibility. I was really impressed by what the creators had accomplished.

My first thought, however irrational, was that Mailbrew must have been inspired by Cortado. Of course that was impossible -- it couldn’t have been so far along if that were the case -- but the idea was just so similar. Soon, however, I realized that the creators had launched their product quite visibly months earlier. In fact, the reason their email showed up in my inbox in the first place was that I had previously subscribed to a product built by them called Unreaddit, which had morphed into Mailbrew after the launch.

I had already been working on Cortado for months before Mailbrew launched, but my progress had been slow (I have a full-time job and two small kids), and I hadn’t yet gotten any users apart from family and friends.

So it looked like I was the copycat.

I was bummed. Here I was, poised to double down on my side project and turn it into something bigger, fresh off of an unanticipated burst of validation, when I found out that not only did I have a formidable competitor, but also that I was the unwitting imitator.

Of course, there’s nothing wrong with seeing a good product and trying to improve on it, but it’s nice to at least know what you’re getting into up front. If I had known about Mailbrew before I started, I might have just signed up for it instead of investing hundreds of hours building my own product.

I considered my options: I could stop working on Cortado completely, I could find a way to pivot the product to distinguish it from Mailbrew, or I could simply press on, continuing to improve Cortado and grow its user base.

My first instinct was to stop. I wasn’t that interested in competition, especially when I was second to market. I couldn’t see how I could ever catch up to Mailbrew given my time constraints. But after some thought, I realized I wasn’t ready to stop. I couldn’t give it up just days after I had gotten my first real users, many of whom were telling me how much they liked it.

Next, I thought more about pivoting. But I was already building the product that I wanted, the one that was solving my own problem and that was apparently also solving a problem experienced by others. A pivot immediately after this positive feedback didn’t feel right.

So finally I decided to continue with Cortado, focusing on building the best product that I could for my users. Cortado would of course continue to evolve as I got more feedback, but any pivots would be based on what users were telling me instead of on what another product was doing.

That was two months ago. Since then, I’ve talked to a number of users and worked to address their feedback. Some people I've talked to have also used Mailbrew, and I've learned that one of Cortado's main selling points is simply that it’s free. So that’s at least one concrete difference between Cortado and Mailbrew. We’ll see what others develop.

The truth is I don’t yet have full clarity on what distinguishes Cortado from Mailbrew. I do know that I don’t want to stop building and growing Cortado, that there’s plenty that I can still learn from this project, and that it can’t hurt for users to have more choice.

Six months from now, I expect it will be more clear what makes Cortado unique. But the way I will get there will not be by focusing on a competitor. It will be from talking to users, responding to their feedback, and building the best product that I can.

on July 29, 2020
  1. 3

    One way to look at it: What is the market size? How big of a portion already belongs to mailbrew? Most likely it is not a winner-takes-all market. My guess is that there would be room for tens of cortados and mailbrews, even if they were all identical.

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    Sometimes burn rate over course of years is the only deciding factor. They have salaries you have a hobby that might make money sometime(as long as you cover server cost etc) Its a marathon. If you don't have a will, keep project clean and opensource it later and collect consulting fees for setting it up for example for organizations. There is a lot of money in enterprise ware afaik.

    Main thing you got a validated product(by users and market), you already miles ahead.

    1. 1

      Thanks, this is a helpful perspective. The point about validation is a good one (that I didn't make in the essay). The positive side of seeing a competitor further along than me was that it increased my confidence in there being a market for the product.

  3. 2

    Glad you are continuing with Cortado.
    "I cheer for people . . . I was raised to believe there's enough sun for everybody." - Tracee Ellis Ross
    All the very best...!!!

  4. 2

    That's an unfortunate surprise - but there's nothing wrong with two similar products. As long as you continue to work on it, that differentiation will happen.

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    I started working on something very similar for my own use without having seen mailbrew or cortado before. I feel like with almost every idea, there's at least one product out there that already does this.

  6. 1

    I think @frankdilo and @linuz90 would be interested in reading this 🙂

    1. 2

      Interesting read, thanks 😬

  7. 1

    You can pivot the idea to something else, something more niche, other sites than above mentioned. There is a plenty of people that would appreciate quick overview of news posted on the sites from their segment of interest, from sport, politics and travel to online courses, self-improvement and book reviews.

    And why keep the interests on one niche? You can make several lists of sites focused on various niches and make an option for customers to apply to any of them or all of them, if you charge make better pricing, etc, business as usual.

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    I think you have made the best decision. Keep building what your users want and you'll continue to refine the essence of what makes Cortado unique. There is always going to be similar products on the market, but none of them have the same uniqueness as what you bring to Cortado as the founder. Keep up the great work!

  9. 1

    I read until your "I considered my options" para.

    In my opinion, it's no big deal even if you copied them bit by bit. If you're able to copy someone's work it just means they need to improve.

    Today, almost every work will have a similar work, big or small company doesn't matter, to some extent both do the same task. Serving different level of scale, different level of support, and the quality in the features you offer is enough to stand in a market.

    Three things you can do here, focus on what you're great at or focus on what you're not great at. Focus on both if you have enough funds/time/resources to deliver. Hope this helps.

  10. 1

    That's very interesting and I think that happens very often. We subconsciously become the copycat, I've had ideas before that I thought were great but when I researched them I found out I used to be a user of such a service a while ago.

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    I would focus on one thing they are not doing great and make that the one thing you do better than anyone, even if it's only one thing you do. I think it's important to not have the most features, but to pick fewer and do them better than your competitors.

  12. 1

    No two products are exactly the same, even though the ideas might be similar. The fact that people come to you means the market is far from saturated. By possessing the data of users' information interest and preferences, I think the monetization opportunity here is far beyond $6 / month (what mailbrew.com is charging). Have you explored the angle of making the product free forever but monetize on the data?

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      Not a big fan of selling data, but I really like your point.
      What about including featured articles in the notifications or something like that?

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        Yes I agree selling data is no good, but there are many ways to monetize, like what you suggested. I think sponsored / featured article could work, as long as the featured articles are relevant. The information you gathered can play a big role in making sure relevance is good. It is one way of monetizing on the data without selling it :)

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          Yeah, I've definitely considered featured articles / sponsored content as one way to monetize while keeping a free option. And it's a great point that knowing what people are subscribed to can help provide relevant sponsored content without it feeling overly intrusive (I hope).

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