According to revised data from the U.S. Department of Transportation, there were more passengers who had their luggage mishandled in 2022 compared to the prior year.
❶ American Airlines mishandled the most luggage, with 0.88 per 100 enplaned across their network. If you were flying on an American mainline flight, your risk increased to nearly one bag mishandled per 100.
❷ Alaska Airlines came in second, with 0.72 mishandled bags across their network per 100 loaded,
❸ while JetBlue came in third.
Believe it or not, low-cost carriers performed the best at getting luggage to its final destination in 2022.
❶ Leading the way was Allegiant Air, which had only just over 10,000 mishandled bags out of the 6 million loaded onto their aircraft, which is pretty impressive, right?
❷ Frontier Airlines also ranked in the top 3, while Spirit Airlines came in 4th place.
Flyers issued a total of 16,876 complaints to the agency, which is a staggering increase of nearly 400% compared to the previous year.
❶ The majority of the complaints, 13,912 to be exact, were filed against carriers based in the U.S.
❷ Meanwhile, only 2,452 complaints were made against foreign carriers.
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'the majority of cases are filed against carriers based in the US'
Does that mean these bags were mishandled in the US? Or by a US airline in another country?
If the latter, do you have some data on which countries are the primary culprits?
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