I'm curious to know and this is a form of market research that I'm conducting.
Question - Which are the SaaS tools that you use in your business or organization, which you:
dislike/hate to use, but need to use anyway because there's no better alternative
love to use, but feel you are paying too much (scale for feeling: you're paying $XXXX/mo when you wish it were 5 times cheaper)
Looking forward to a fruitful discussion :)