Which services do you use to speak to users?
I'm looking for some services that would make this whole process easier.
I've stumbled upon Instabug which has some pretty cool features where you can post an in-app survey, follow up with in app chats etc. I'd imagine this would have a much better conversion rate than just emailing. But its crazy expensive for an indie dev.
Are there any services dedicated to this problem that's friendly to indie devs?
Hello QasimMunye, did you find a in-app survey that worked for you? What did you go with?
It depends how you want to interact with them. So you can have a chat widget on your website and when youre offline its like an automated bot.
Or if you mean a CRM software then there are plenty out there. But you need to know if its B2B or B2C and if its to generate sales or for support. @QasimMunye