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Why can't I install a theme?

I use ghost pro but when I tried to install a theme they saw that I need to change into root user....what is that??

on November 26, 2020
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    If you are using ghost pro... Then you can email ghost support they will fix the issue for you as ghost pro hosting is managed by Ghost Foundation

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      Sorry I made a mistake I kept ghost pro, I don't use ghost pro but a version similar to it ... it is digitalpress I can't install a theme so I contacted their team and said I can't install because I use a free version.....
      Anyway thanks for your reply