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Why Customer Feedback is Essential for SaaS Startups?

Why Customer Feedback is Essential for SaaS Startups:
Strategies and Tools for Success

https://vocflow.com/blog-1-why-customer-feedback-is-essential.html

posted to Icon for group Ideas and Validation
Ideas and Validation
on January 18, 2023
  1. 1

    Congrats Noam on your product. How do you differentiate between customer feedback that you should listen to vs ignore? In other words, given limited time to build and market, which feedback should be prioritised?

    1. 1

      When evaluating customer feedback, consider the volume, repetition, specificity, impact, and feasibility of the feedback to prioritize which feedback to listen to and address first. Feedback that is answer these categories should listen to and should be prioritized.

      1. 1

        makes sense Noam, thanks!

        1. 1

          Sure! ill write a blog post on it, since its interesting to me as well to further investigate this subject :)

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