Small restaurants don't need a $500/month POS. They need something that runs on WhatsApp — the tool they already use every day.
Both, but it splits pretty cleanly by size.
The 1-2 location owners — they're rejecting the category. They've never used a POS, they run everything through their head and WhatsApp, and the moment you say "software" they check out. Doesn't matter how good it is. If it looks like software, it's a no.
The 3+ location ones who've actually tried Toast or Square — they're rejecting the implementation. Either the pricing killed it, or setup was too heavy, or their staff just stopped using it. A lot of them still pay for it and use it as basically a card reader while the real operations live in a spreadsheet or a group chat.
WhatsApp is interesting because it dodges both objections. Nothing to install for the first group, nothing new to check for the second.
Apologies for the late response. You can reach me out at nangyal@usetableai . com
i am not able to share the email without spaces idk why.
Hey Nangyal, I tried both email addresses but they bounced. Could you share another email I can reach you on?
Thanks! I’ve just sent it over.
Looking forward to hearing your thoughts whenever you have a chance.