Would you trust AI to reply to your emails yet?
Like a lot of you, I live in Gmail all day. Clients, community members, investors, team updates, random newsletters I swear I never subscribed to, it’s chaos.
I was spending 2–3 hours just replying to people. And every “AI email” tool I tried told me the same thing:
“Just move your entire workflow to our new shiny email app!” or drastically changed my Gmail UI.
Yeah, no thanks. My Gmail is messy, but it’s home. :P
A month ago the founders of Superinbox reached out to me and demo'ed their product. I was excited just looking at their landing page and the promise it made. Decided to give Superinbox a spin.
Superinbox is like hiring a personal assistant inside your inbox. It sorts mail, drafts replies in your tone, blocks noise and books meetings... all within Gmail or Outlook. Not a new email app, just your existing inbox, upgraded with brains.
What it does for me?
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Drafts replies in your tone and context
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Auto-organizes emails the way you work
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Blocks cold emails + newsletter clutter
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Books meetings without the back-and-forth
What makes it different: It’s AI-first, not AI-bolted-on. It learns your communication style and workflow, instead of forcing you into a new one.
If your inbox runs your life, it’s time to give Superinbox a try: https://www.producthunt.com/products/superinbox
Would love honest feedback from the IndieHackers community:
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What’s your biggest pain with email right now?
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And what would “AI for email” have to do for you to actually trust it?
Nice breakdown, the “AI-bolted-on vs. AI-first” framing is solid.
What I’ve noticed testing similar tools is that people don’t actually want automation; they want reduced friction without losing control.
You’re right, keeping the original Gmail UI is key.
Have you thought about offering a “confidence score” on each AI-generated reply to build more user trust?
I certainly would! Especially if there were granular controls, like three levels of handling replies:
And I'm torn on booking meetings. I can see how convenient that would be, but having to manage my schedule gives me a fighting chance at remembering a particularly important meeting. I feel like I might lose some important context of why a given meeting was scheduled at a certain time if I'm too far out of the loop. But in general I think this is a fantastic use of a well-tuned AI agent.
YES I DID MOST OF I USE IT
Thanks for sharing - your website and offering looks great! Hoping to need such a tool once my own Virtual CHRO tool is tested and launched! I would trust AI provided there were clear guardrails as to what it cannot respond to and the areas it knows it must avoid where a human is needed to review.
I wouldn't trust AI to do almost anything, to be honest.
Almost any software product that includes AI deserves to have the AI functions disabled immediately or to be thrown to trash straight away.
For me, the trust issue isn't the AI writing quality — it's knowing what's being sent before it goes out. I'd be comfortable with AI handling routine stuff (meeting requests, simple questions), but anything nuanced needs a review first.
Curious how Superinbox handles that. Is it easy to edit drafts before sending, or more auto-pilot?
Depends. Maybe if I can set up a prompt that maintains my tone. Also depends on the context of the incoming email.
No, I would not trust AI to answer my mails, as yet
Congratulations