Wrote up why I'm building Dad Is Dead — and what I think I'm still missing

Honestly, from the conversations I've had, it's coordinating responsibility before something happens — specifically, nobody had agreed in advance on who should act and when. Discovering accounts and gaining access were real pain, but people described those as solvable-with-enough-time problems. The "nobody decided who's supposed to do this, or when" part is what caused actual paralysis. That's basically the bet the whole product is built on — solve the trigger/coordination problem first, and the access/discovery problem gets a lot more tractable once someone's actually been designated and notified.