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Your most ‘non-obvious’ AI agent idea for customer experience?

I’m mapping out a batch of agentic AI use cases to supercharge offline customer experience - think stores, salons, cafes. Going beyond knowledge assistants and Q&A chatbot..

Some ideas we’re exploring:

  • A restaurant table agent that handles specials, FAQs, and feedback.
  • An in-store guide that helps retail customers find products and get personalised recos.
  • A bookstore assistant who reads your past orders and mood to suggest what’s next.

What’s the most non-obvious AI agent you’d build or, as a customer, hope to interact with?

We at DronaHQ build 1–2 of these live every 2 weeks. So we might even build one of yours and share it back here. If you'd like to see the next one come to life, join in 🙋🏻‍♀️

on February 4, 2026
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    Non,obvious AI agent: One that validates startup ideas before founders waste 6 months building the wrong thing.

    Customer experience AI is crowded (Zendesk, Intercom, Freshdesk all adding AI agents). Before you build, have you validated the market wants a new entrant vs the incumbents just adding features?

    I built FounderOS to check this exact thing. Happy to validate your specific CX angle if you drop it here?