ZNI AI Chatbot — Website chat with built-in CRM, WhatsApp, help-desk & invoicing

Hey,

After years of wiring together separate tools for chat, CRM, ticketing, WhatsApp, email automation, invoicing, and pop-ups, we decided to collapse the whole stack into a single product. The result is ZNI AI Chatbot (code-name “Jeeni”).

What it does out-of-the-box
AI + live chat widget – drop one JS snippet on any site.

Built-in CRM (ZNICRM) – no need for HubSpot/Salesforce seats.

Native WhatsApp Business API – templates, broadcasts, inbox routing without third-party BSP fees.

One-click ticketing – convert any chat into a help-desk ticket.

Marketing automation – email, SMS and WhatsApp drip campaigns from the same rule engine.

Quotes & invoices – create/send/track without leaving the chat or deal timeline.

Engage toolkit – pop-ups, exit-intent bars, announcement banners to capture visitors even before they chat.

Why we built it
The average SMB glues together 6-7 SaaS apps (Intercom + HubSpot + Zendesk + OptinMonster + QuickBooks + a WhatsApp BSP) and pays per-agent or per-contact fees for each. ZNI replaces that patchwork with:

Single source of truth – chats, deals, tickets & invoices all on one timeline.

Flat pricing tiers (plus a free starter) – no per-agent surprises.

5-minute deployment – sign up → paste widget → enable WhatsApp → done.

Open API & webhooks – integrate only if you actually want to.

Try it / feedback
Live demo & docs → https://zni.in

We’d love feedback from founders, devs, and ops folks who have felt the pain of multi-SaaS sprawl. AMA about implementation details, pricing model, or our lessons integrating the WhatsApp Business API.

Thanks for reading!