July 2020 continued to demonstrate the same overall results I’ve seen in the last few months for both of the SaaS-focused companies. The most obvious take away was there was nothing abnormal about the month, it was boring, routine, and predictable. In 2020, that's a welcome sign.
Appointment Reminder had a few clients return with notable exceptions from our travel industry customers. This is a welcome trend, but we’re still likely to have many companies never to return as the start/stop nature of many state reopening plans has caused too much havoc on smaller businesses.
We've seen new customers sign up as they need more appointment scheduling software to plan for the future and we've been a welcome beneficiary of that trend. I hope that continues as it will take a lot of new customers to make up for the losses from the pandemic and its effects on small businesses.
Since the month was so boring, I had the team start working on updating the website for a new fresher, cleaner look, and I hope to have that go live in August or September.
All in all, a very routine month with mostly blocking and tackling work on a day to day basis.
After the last few months, a boring month of normalcy was a welcome change.