Ark

A few months ago, our small team was spending more time switching between apps than actually helping customers. WhatsApp, Instagram DMs, email, and live chat were all running in parallel, and every time a conversation moved from one channel to another, we lost context and customers had to repeat themselves.

We looked at existing helpdesk tools, but most felt built for huge enterprise teams - too complex, too expensive, and not really designed around the multichannel + AI combination we needed.

So we built ARK: one inbox for every channel, with AI handling the repetitive parts - drafting replies, summarizing long threads, and routing conversations to the right person automatically.

ARK is live now (7-day free trial, auto-renews) and we're actively shaping the roadmap based on feedback. If you're running support across multiple channels, I'd love to hear what's working for you and what's missing from the tools you've tried.

Link: https://byark.ai/