BasedOn

Intuitive workflow automation

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January 22, 2024 This is how we started

Drawing from my experience as a software engineer across various sectors, I consistently encountered a common challenge: non-tech departments requiring quick solutions for unplanned tasks. These requests typically travel through multiple channels before reaching the backlog or a Slack message, awaiting execution by a developer or engineer.

For instance:
-> A call agent writes a message in the #product Slack channel: "Hey team, the client with email 'xxx' provided the wrong phone number. The correct one is XXX-XXX. Could someone please update it?"
-> Product analyst responds: "Sure thing, I'll pass it on."
-> Product analyst to tech lead/product manager: "We need to make this change…”
-> Tech lead responds: "Let me see who has some free time."

This daily grind is a familiar scenario for many small to mid-sized companies, resulting in wasted time for engineers, redundant work, assigning values to variables and repetitive execution of scripts and triggering of endpoints.

What we’ve built so far:

Simply submit your query to BasedOn via your Slack workspace, such as "@BasedOn client with email 'xxx' provided the wrong phone number. Correct one is XXX-XXX."
BasedOn then identifies the appropriate workflow from the ones you have already created, automatically generates the necessary payload by extracting the values from the user's query, and triggers your webhook.

Though AI can still make mistakes, we've implemented a fail-safe: BasedOn sends a notification message to the subscribed Slack channel, containing all pertinent details for approval or rejection.

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Drawing from my experience as a software engineer across various sectors, I consistently encountered a common challenge: non-tech departments requiring quick solutions for unplanned tasks.