
BizChat.1
Engage with customers across all channels from Slack
π BizChat.One Makes Strides! π
BizChat.One is steadily gaining traction in the business communication domain. Its integration of Live Chat with Slack is a standout feature, with an increasing number of messages being exchanged in Slack channels via BizChat.One. This serves as a testament to its growing popularity. By streamlining multiple communication channels into one platform and ensuring ease of use, BizChat.One is emerging as a practical choice for businesses seeking efficiency and simplicity. Keep an eye on this rising star! π
#BizChatOne #BusinessCommunication #SlackIntegration #RisingStar
π Hi Indie Hackers community,
I'm absolutely thrilled to share our latest updates on BizChat.one.
Since we rolled out our beta version last month, we've witnessed some inspiring momentum. Our user base has experienced substantial growth, and we're now supporting an incredible community of 15 dedicated active users. While it might seem like a modest number, considering that we've just stepped out of the beta phase, it's a remarkable achievement.
But the growth story doesn't stop there - communication and engagement within our platform have been through the roof! In the past month alone, over 300 messages have been exchanged. Seeing this level of interaction and enthusiasm from our users brings a new level of excitement to our journey.
Your feedback and the lessons we're learning from this hands-on experience are invaluable in helping us improve. We're committed to making our product the best it can be, and we're confident that with your continued support and insights, we can make that happen.
We're on an incredible journey here at BizChat, and we couldn't be happier to share these milestones with you. Thank you for being part of our growth and for helping us shape the future of BizChat.
Onwards and upwards! π
Prakash Natarajan
IndieHacker
#indiehackers #startupjourney #usergrowth #communityengagement
PS: if you are looking for a support software with slack, please give us a try. Thanks.
1 Like
Comment
We analyzed customer support response time of 100 companies by messaging them in different support platforms and found a huge variance.
Indie Hackers can stand apart from competition by being customer focused. So We decided to work on a tool to minimize response time. Most of us use some kind of team collaboration tool like Slack, so we decided to build a customer support tool on top of Slack to cater to requests from different channels (like Live Chat, Facebook, WhatsApp).
using BizChat.1 you can reply to customer queries from different channels.
- takes less than 5 mins to integrate the social media's onto your Slack workspace
- Our Beta users saw an increase in NPS score within a month.
- No per seat billing (we want you to grow your team and not your bill)
- All without leaving Slack.
Try us out and let us know what you think.
#customersupport #Slack #tool
3 Likes
2 Comments
2 Comments
-
1
I was excited until I realised that you were not solving my problem.
As a business owner, I'm looking for a tool that saves me the cost and stress of SLACK. I want to be able to reply to customer queries independently of slack. For example, I want a tool where my team of 4 can reply to 2,000 customer queries from whatsapp, messenger etc, all without having to use Slack. Thing of a simplified version and cheaper version of TRENGO.-
1
Hi @hakiza , thanks for the input. Yes this tool is made for people who love Slack and increase customer experience they have within Slack.
Can you point me to the part when you mentioned "simplified version"? what are the core features you like of Trengo?
-
About
Sometimes people have questions and they ask them in different places. It can be hard to keep track of all these questions and answer them quickly. So, we built a solution on top of Slack to enhance customer exp.


Comment