CollectTrust
Be a Trusted Business, Capture Positive Customer Experiences
As I was working on customer service for another business and checking our satisfaction ratings, I wanted a way to capture positive ratings and build our public reviews.
Pre-Launch Begins!
Put together a landing page to gauge interest. Let's see how this goes!
Started Building
My brother-in-law and I started working on the first prototypes for CollectTrust.
We are building using a Laravel backend with Vue.js and Bootstrap 4 on the front end. The public website is built with Tightenco's Jigsaw, which is a static HTML website generator.
Our approach is TDD, so we aim to have 100% code coverage. One of us writes the test, and the other one makes the test pass.
Idea Formed
I really wanted a simple way to ask customers who had positive experiences with our customer service team to leave a public review. That was the first seedling of an idea for CollectTrust.