Community Gigster

road to community manager.

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April 15, 2021 yenHours host

Today we have had a great yenHours chat with Prit, John, me and Ben showed up on my way out.
Prit shared a vision on his project
and we discussed things like entrepreneur spirit, writing as a superpower and self-confidence around our projects and ourselves.

I love hanging out with the Yeniverse even John asked me for hosting a yenHours next week at Wednesday at 5PM UK time.

Join us at yenhours.com
Can't wait to chat.

Things are happening.

2 Comments

April 12, 2021 Building a New Community

John delivered a great newsletter today based on online course with Jay Clouse.
My notes bellow.

A community may be made of:

  1. Customers

  2. Developers

  3. Advocates

  4. Industry Members

  5. Volunteers

  6. Employees

  7. Alumni

A community may be focused on:

  1. B2B

  2. B2C

  3. Education

  4. Nonprofits

  5. Governments

Real healthy community is about:

  1. Human connection

  2. Transformation

  3. Finding a sense of identity

Humans move away from pain and towards things that give them satisfaction. You have to create an environment and go out of their way to engage in gratification.

Jay Clouse

It comes down to 3 core things for Jay:

  1. Set a clear purpose for joining

  2. A pleasant, inviting, and comforting onboarding experience

  3. Participation is gratifying

A community misses you when you’re gone

Jay loves to use the CrossFit example for real community — what does one get when they join?

  1. Shown around the space

  2. Introduced to others within that space

  3. Trained on the tools

  4. All while probably having a friend/partner/mentor

  5. And soon, you see physical transformation

  6. You may even change the way you think about yourself!

For successful onboarding, you need to follow simple steps:

  1. Remind them of the promise

  2. Make them feel comfortable

  3. Answer the question of “Now what?” until you deliver on your promise

  4. Deliver on your promise ASAP

  5. Show them how you delivered on the promise

Using the “Now What?” question can help define, clearly, what the next onboarding steps might be:

  1. Set your password

  2. Complete your profile

  3. Work through the onboarding checklist

  4. Code of Conduct, virtual tour, download the mobile app…

  5. Introduce yourself

  6. Register for our welcome event

  7. A very useful workflow!

Finally, here are some high-levels on how to get started:

Think for the long term:

  1. Plan for scale (if you desire scale)

  2. Align your tool with your people and their culture

  3. Trying to move to a new platform is potentially lethal

  4. Prepare to invest a TON of your own energy (gratification window)

  5. Create clear, welcoming, and comfortable onboarding

  6. Create fewer spaces than you think

  7. Think about the culture you want to foster

Jay shares a few thoughts on creating a “shared culture” especially with something powerful like an effective Code of Conduct and Modeling Behavior:

  1. Welcoming new members

  2. Asking questions

  3. Connecting others

  4. Hosting events

  5. Creating open ended posts to start discussion

  6. Using video

  7. Tight gratification window

  8. Praise good behavior (commensurate with effort)

  9. “Heads on Sticks” — Engage with bad behavior directly

Model the behavior with the ways you post:

  1. Welcoming new members

  2. Asking questions

  3. Connecting others

  4. Hosting events

  5. Creating open ended posts to start discussion

  6. Using video

Rituals are helpful:

  1. Weekly wins

  2. Weekly goals

  3. Regular meetup type(s)

  4. Remember, it needs to be gratifying for THEM – don’t create “busywork”

As you scale, you need to continue delivering on the promise, as long as you’re accomplishing the promise, you’re probably fine

  1. But you also need to worry about culture

  2. Find ways to facilitate smaller, more intimate experiences

  3. “Niche” your marketing and “Niche” areas if you can’t “Niche” the whole community

Link to the neewsletter

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April 9, 2021 Ultimate goal

It's all about serving others - to identify community's needs and respond to them in the best possible way and matter.

To acknowledge them - setting up workflow/roadmap, show and lead the way being absolutely transparent about the process itself - along the way.

That is it.

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April 1, 2021 I'll be back...

I'll be back next week.

am going through some things and I won't be blogging for a week.

I'll be back...
I'll be back...
I'll be back...
I'll be back...

I'll be back...

1 Comment

  1. 1

    where you going friend? hope everything is okay...

March 31, 2021 Newsletter masterpiece

Awesome newsletter

Some short notes from dinner break at work

A great Community Blog can tell you quite a bit about the company, itself

They communicate clearly not just what they are building but also how and why they are building.

The goal is to help the larger community win by up-leveling all of the readers who encounter the community blog.

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March 30, 2021 Afternoon shifts at work

Afternoon shifts at work, wired, tough.
Been reading pdf around community, spending time getting to know better Indie Hackers platform.
Reading newsletter by boss

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March 29, 2021 #14 - 29.03.2021

I supposed to have a zoom call but Michele is taking the week off to rest / reset.
I hope she will have a great week and we will come back to it in the next one.
I have read those articles on Community building before work.
A lot of thinking about future at work.

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March 28, 2021 Asana workflow

I've received a link to Asana workflow from Michele.
Getting to know the platform and assign task to lists.

Thinking through:

How successfully guide new yenizen's and answer to their needs so they will stay on the platform and repetitively/deliberately come back? - retention

yenEXPIRIENCE

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March 27, 2021 more chats

I have had an amazing chat with Michele from YEN today.
We get through some administration topics regarding my internship and we have scheduled our zoom calls next week.

John suggested me to migrate this blog into Indie Hackers instead of Ghost. I think that's good idea. Will do.

I have experiment with some graphics today - didn't end up well, posting for lols but I like that 3 people in the circle tho.

I have stomp on the awesome John's tweet - check this out.
Amazing pdf files with great content around building community via smile.io

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March 26, 2021 Great day

What a great day today and it's finally weekend which means time for the proper work.

Getting inch closer and closer to the dram and my goal.

I'm so grateful for my yesterday's chat with John. He drew picture in my mind which is the way that absolute adore to gather vison and putting things together.

What Yeniverse needs? - That's my main goal, mission, vision - call whatever you want.

That's where my all work should be focus on and my action be filled with.

Great newsletter today by the boss - if you reading this and you haven't subscribed just yet - it's okay but make sure you do. It's worth it especially if you reading this words and consume my content. Thank you.

3 Comments

  1. 1

    hey! i see the post and project!

  2. 1

    congrats gabriel!! i couldn't find the HN post... where is it?! so cool.

About

To join YEN as a Community Gigster by the year 2022. This blog is my attempt to share as much transparent as possible my journey joining to the company and the work itself.