Got my first paying customer
by Gergely SinkaAwesome! I finally feels like worth putting in all the work and effort. Now I need to figure out the sales channels that best work for me.
I have learned that there is place for a more simple feature flag service out there. As opposed to the big players with expensive and complicated pricing models.
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Congrats
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Congrats! Interested to hear how long as well? And how close you came to giving up?
Are you planning on doing anything special for that customer? I've seen Etsy store owners (I know this is different) send personalized notes thanking their first customers.
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Thanks! We never actually thought about giving up. We know what we're doing and we have started to do it in time. We have funds (self)enough, know our way (wow, this sounds amazing :D I've never seen this written myself, but it's true), so there is no reason for to think about giving up!
Did you think about giving up?
RE
Are you planning on doing anything special for that customer?: sure, we do something that shouldn't be special in an ideal world, but it's special today: we help them and talk&listen to them a LOT.This is how we have learned that their needs are very different from free users' needs. This whole experience made us create our Decision Maker and Buyer peronas, which are different from the User persona we ware working with before. Since that time things sped up with customer acquisition...
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How long did it take you? How did you acquire this customer?
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It took us about 2 years to build the right product, find the market and learn enough from our free users to land the first paying customer.
Now we could do the same in a few months. But being a company founded by 6 engineers, it took us a while before we figured out things like sales. We keep learning along the way, so I'm sure in a few months we'll be in a position where we could replicate the whole 2 years story not in a few months, but in a few weeks.
Our first customer found us through google search. They were looking for exactly the same service we offer, and they just bought it.
We started to have a conversation with them and learned what their needs are. This is how we have learned that paying customers have different needs than free users!
This has sped up the whole the process and today we acquire paying customers routinely (though not frequently enough :D - this is what we are learning right now).
Is this an answer to your question?
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What a feeling that must be! Getting that FIRST sale is my goal, but for that I need a product on the market right? Ha ha, I better get back to work...
CONGRATULATIONS on your first sale! -
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Who was your first customer? :)
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Thanks guys! You’re awesome! ❤️
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Congrats!! Hopefully you can apply what you learned getting this one to take you to the next 100!
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Good catch!
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That's awesome! I had my first user a couple of days ago, looking forward to have my first paying customer as well :)
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Congratulations!! Good thing to keep track of your wins and celebrate the small wins.
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This comment was deleted 7 years ago.