December 4, 2019

First interviews with potential customers

Thom Allen @thom801

We started reaching out to anyone who uses Google Search Console on a regular basis for their SEO work. We want to connect with people who use this and make business decisions directly with the data they view each day.

Our goal is to make this platform extremely useful for many different sizes of companies. Speaking directly with business owners and getting their feedback on some of the features we are building will be extremely valuable.

I will be conducting most of the interviews, luckily I got some really great training on this subject from the incredible product team I worked with at Pluralsight. Interviewing customers is not as straight-forward as you think, you have to truly listen and not force the conversation where you want it to go.

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