Exakt
Collect ongoing qualitative feedback in-app.
After couple months and weeks of work we’ve finally decided to publish Exakt on Product. We’ve also moved from closed Private Beta into public self-serve sign up. We’re excited to get more feedback and keep improving the product. If you’re on PH then we’d love your comments or upvote over there of course! https://www.producthunt.com/posts/exakt
Finviz, one of our early customers has subscribed to Exakt! Finviz is one of the largest stock screeners in the world, and use Exakt to get ongoing feedback from users and validate ideas on the features improvements. Super exciting for the whole team!
We use "Powered by Exakt" link on the widget (similar as you can see on the Intercom chat) that links to our landing page where you can request access to Private Beta we're currently in.
Today, we have invited first batch of 15 companies that registered. Our goal is to learn as much as we can from their experience and needs and see how we could turn them into customers.
Just by the end of the 2020 we've been able to receive over 500 responses from Baremetrics customers. It continues to prove us that in-app surveys are much more effective and less pain for customers to fill out, compared to traditional email and typeform / google survey.
Our initial strategy is to integrate Exakt into Baremetrics, use it ourselves and improve the product. We have shown the prototype to Brian, Baremetrics CEO and since he loved the idea we added it with couple first surveys.
Even with the holidays starting just the day after we started showing surveys we've seen a nice amount of responses coming in. Looks like people like the widget design and enjoy filling it out!
Together with Fried, we've been working on Exakt mostly over the weekends or after work. We finished the MVP just before Christmas holidays and made it ready for an initial launch. It allows you to customize the widget, setup surveys and get results on a beautiful dashboard.
Early in 2020 I came across the Opportunity scoring and ran a survey within Baremetrics customers. I used traditional approach of emailing customers a link to Typeform survey to fill it out. Me and the whole team loved the insights it brought. We didn't really enjoy the experience of sending one-time survey though.
That's how I came up with an idea for Exakt. Beautifully designed widget to get ongoing qualitative feedback from customers in the app.
Comment