Feedmirror

I received a message from a premium customer who wanted to refresh their data immediately, rather than waiting for the hourly/daily/weekly scheduled update.

About an hour later, the feature was live. For premium customers, you can select "force update" from the dropdown at the top right corner if the feed. The feed will be updated within the next 60 seconds or sooner.

It's really great communicating with Feedmirror users and being able to provide solutions to their problems.

In order to better understand the user process and to automate things behind the scenes, I've been exploring 3rd party services like drift.com, bugsnap.com, and segment.com.

After chatting with a customer through Intercom, I found out that a public API would be an interesting premium feature, so I added it over the course of a weekend.

People were starting to find Feedmirror through searches, and I wanted to understand where the pain points were. I added fullstory.com to the site and immediately found areas where people were confused.

I sat down on a Saturday afternoon and started hacking at the problem. By the end of the day, I had something that fetched the data and stored it on a CDN.