Paddle Billing x Fernand
by Cyril NicodemeWe’ve just released our native integration for Paddle Billing. If you are using Paddle as a merchant of records or payment provider, you can now view subscriptions and payment history directly in the context of your customer conversation.
You can also use our smart automation rules and smart snippets to act based on the signals of your payment data. For example, you could build a priority support queue for users on a certain plan or auto-respond to free users, telling them it’ll take a bit longer.
We’ve also worked on a guide to explain how to retrieve your API key, connect everything, and make the best out of the integration.
We’ve also fixed several minor issues with this release
- Custom system prompt as a setting for AI replies
- Fixed Stripe plans showing ID instead of their names
- Added OG images for each articles in the knowledge base
- Better rendering for iframes on the knowledge base
- Better handling of spam complaints
- Custom HTML support in the knowledge base
- Better monitoring of the email flow to ensure deliverability
- Fixed minor alignment inconsistencies
- 34 minor bug fixes
