FrameCourier

I run WeDoVids, a video production and photography studio. Back in 2018 we were fed up with client delivery: a gallery tool for photos, a separate tool for video review, feedback scattered across email threads, and per-seat invoices from all of them. Nothing was branded as us, and clients needed three logins to see one project.

So we built our own internal tool. It was never meant to be a product — it was just how we shipped work. Eight years and thousands of real deliveries later, other studios kept asking if they could use it too.

This month we opened it up as FrameCourier. What makes it different:

• Photo galleries and video review in one place, not two subscriptions

• Everything runs under your own brand and domain

• Storage-based pricing, no per-seat fees — bring the whole team and every client

• An AI assistant ("Ask Milo") that's ingested every video and caption in a project, so clients can ask instead of dig

• Free 3GB plan, no card required

The software is battle-tested; selling it is brand new to us. We're a studio that accidentally built a SaaS.

For anyone who's made this jump: how did you handle the support and onboarding load once non-technical customers — not just your own team — started using something you built for yourselves? That's the part I feel least ready for.

framecourier.com if you want to poke at it.