GA-Insights

Business monitoring with Google Analytics. Reports & Alerts

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May 12, 2021 πŸ’° $100k in revenue

A nice milestone to share. Yes, it's a vanity metric, but one to celebrate :) πŸŽ‰

Our reporting and alerting in Slack, Teams, and email continues to grow, slow and steady, month-on-month.
It's strange because I still don't feel we've hit product-market-fit. Our CVR still sits just over 2% and I feel that could be improved with a better user experience and some positioning tweaks.

Our product segments are now very clear. e-commerce and agencies make up most of our revenue base, with our AI alerting technology resulting in the most recent growth.

Plenty on our roadmap to be excited about, and hopefully it won't be several years until our next 100k milestone :)

Some stats as of today:
MRR: $7.5k
ARR: $90k
Paying customers: 196
ARPU: $39
LTV: $3.1k
Monthly growth: 4.7%
Quick ratio: 3.31
Voluntary Churn rate: 2.5%

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December 8, 2020 Posted GA Insights on Product Hunt

I've been building GA Insights for the last 2 years and have never done a Product Hunt launch! We've managed to hit 7.5K in monthly recurring revenue just by focusing on finding product-market fit and iterating based on user feedback. We finally feel like we have something special on our hands and are so excited to finally share it with the rest of the startup community.

GA Insights is the easiest way to set up reports and alerts for your business. We can help you track things like revenue, customer acquisition cost, and conversion rate, then give you alerts whenever those KPI's don't match the expected numbers. Forget custom dashboards, with our template engine you can snap in all the monitoring you need in just a few clicks (no code required).

It's free to sign up and play with, no credit card needed. I would love any feedback or support you can offer!

https://www.producthunt.com/posts/ga-insights-3

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April 14, 2020 We got a shout out from Neil Patel

Had a rather nice (and unexpected) shout out from the marketing celeb himself - Neil Patel, and his colleague Eric Siu.

https://marketingschool.io/the-top-7-marketing-tools-you-should-pay-for-ep-1351/

We came in as number 4 as a good marketing tool to use in combination with Slack for marketing teams.

This wasn't orchestrated, I just happened to see a spike of traffic from a new source.
The traffic and SEO backlink will be welcome. But this is trumped by the validation, and pride that we have created something starting to be used across the industry, and most importantly - our target market.

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March 23, 2020 Better pricing. More features. Free for IH

Pretty big update this weekend, which closes months of work.

We update our pricing & homepage structure, focusing on higher conversions.

We updated our in-flight upgrade system, trying to remove barriers to converting.

We rolled out an onboarding system to setting up alerts within the platform. Aiming to increase the value to our customers, and make the application as 'turn-key value' as possible.

We vastly improved our MsTeams integration. Really hoping for some extra conversion % here.

We also made it free for IH users. Please see the post here for details of how to access:
https://www.indiehackers.com/post/were-making-our-platform-free-for-indie-hackers-9b5a1cd382

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January 16, 2020 Indie Hackers just helped me land a $12K ARR deal

I posted a question about enterprise pricing, and how to approach it here. I was a little out of my depth having experience with Saas for SMEs and mid-size but not much in terms of negotiating with Enterprise.

This morning I sent a quote to a new prospect for a multiplier of a price than I would have normally. I followed the advice given and quoted annually, threw in the expected extras, and held my breath for the next 4 hours.

Well - the company didn't even blink an eye, they even asked for a few more things to be added to the contract (with an extra cost of course).

The revenue for this I can put back into marketing and finding more leads, maybe even some dev work. So although this isn't quite a full-time gig just yet, it's one step closer.

Thanks indie hackers. You guys rock.

25 Comments

  1. 9

    Let's hope your client doesn't find this post and then ask for a discount.

    Congrats on the deal!

    1. 2

      Ha, yes, the thought did cross my mind if the name of the company was googled this post might be found.
      Hopefully, the client will be happy in the knowledge they are helping a small company get bigger :)

  2. 2

    Hi Patrick,

    Many congrats on the deal, way to go.

    I was really praying to see someone post an enterprise deal success.
    I mean a product which is for both SMEs and Enterprises. My product is also based in the same segments. I am finding it difficult to sell to Enterprises.
    My product is www.mailnest.io, an all in one Email QA platform for dev & testing teams in IT service/product development companies.

    Can you answer few of my queries.

    1. How did you initiate this enterprise deal sales process? was it offline or online?
    2. In which level was your client's point of contact? Was it a VP,a project Mgr etc
    3. How did you quantify the client's ROI increase if they use GA-Insights?
    4. Was it more features you offered to the client (enterprise) compared to the SME clients, or was the price (12k$) based on number of users, keeping the features same?

    TIA

    1. 2

      Hey! Thanks for the message. I'll answer most of the questions, but I'll PM you any details that might give the identity of the company away.

      1. We have a clear 'Talk to us' page and a link from our pricing table. It integrates with a scheduler and clients can use to book a 30-minute call with me. I have integrated it with Zoom to make it seamless. Most of our enterprise sales follow this funnel.

      2. Mid-level decision-maker, not VP as far as I'm aware. I'm not sure it matters, we have landed enterprise deals from all the way up and down the ladder. If the person we speak to doesn't have decision making power then they run it up the ladder and we hear back.

      3. Really difficult. I guessed based on recording their requirements, use cases and how the business was likely to be tackling the problem right now without us. I don't know if I got it just right, as someone else mentioned perhaps I could have gone higher, but I'm overall happy with the result.

      4. I offered a host of enterprise based features as well, such as reliable infrastructure, uptime guarantees, and some other features. See our pricing table, some features max out at a certain level, which pushes larger companies into our enterprise funnel.
        Also, check out the original post I listed where I was asking for help with pricing for enterprise, there were some great answers of what features to push and what is expected for larger companies, I hope that helps.

      1. 1

        Thanks Patrick for your time. Much appreciated.
        Can we get in touch over your email. I assume I can ask your help for advise.

          1. 1

            Thanks Patrick :)

  3. 2

    Congratulations Patrick. The lesson learned here is that for the right solution and value, no amount is too big. Clearly, this client saw value worth $12K and they agreed. Now go crush it!!

  4. 2

    Congrats cant wait to see where you take this

  5. 2

    Congrats, and what an amazing product you've got!

  6. 2

    I've just read your first post. I'm really happy, that it went well for you and that IH can provide such a great support. πŸ‘

  7. 2

    Happy to help ;)

  8. 2

    Amazing! Congrats!

    1. 1

      And I just tweeted it, but couldn't couldn't find a Twitter account to tag you into. A good time to start one or comment on the Tweet if you do have one? :D

      1. 1

        Got there! A little late though :) @InsightsGa

  9. 1

    Woohoo! πŸ™Œ
    Congratulations!

  10. 1

    Wow! Congrats man. This is awesome!

    1. 2

      Would you mind linking back to the post that you originally made here?

      1. 1

        Sorry missed this. No not at all - that's fine.

  11. 1

    Wow! That’s exciting! Really difficult for a smaller business to break into the enterprise space too, I’m impressed!

  12. 1

    Very cool! The fact that they didn't blink an eye is probably an indication that you could go even higher next time. :)

  13. 1

    Congrats! Wake up EVERY day and show this client value.

  14. 1

    Congrats! I'm jealous. 😁

  15. 1

    Wohoo! Congrats!!!

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To help companies monitor their businesses more effectively. With integrations into Slack, MsTeams & Email we allow daily+ reports to increase awareness of KPIs. Real-time AI powered alerts work 24x7.