GaliChat in production - 25.600 messages processed
by Alexandru PaduraruWe launched the Beta in April and we started to get some users, of course we had a lot of bugs and huge problems with the Open AI Assistants (https://platform.openai.com/docs/assistants/overview) as we didn't know how to train the assistants in order to give the most accurate answers. Most of the development time was invested here, in making the infrastructure to work for any kind of business industry: travel, agency, beauty, exchanges etc.
As you probably know each of this industry has it's own particular exceptions. Also another problem we got was with the translations. While the chatbot responded perfectly fine in english, in cases like Romanian language we had a lot of exceptions so we had to work on the structured Data that was sent to OpenAI.
Fast forward to this date the answers and accuracy is very good. We had processed:
- April: 669 messages (most of them being tests from our team)
- May: 3.083 messages
- June: 10.444 messages
- July: 11,403 messages
We started to add usecases to make it easier for people to understand if the chatbot can help on their niche:
- Entrepreneurs: https://www.galichat.com/usecases/ai-chatbot-busy-entrepreneurs
- Web 3.0 Enthusiasts: https://www.galichat.com/usecases/ai-chatbot-web3-enthusiasts
- Coaches: https://www.galichat.com/usecases/ai-chatbot-coaches
Also we added more complex tutorials on how to start as we didn't have this implemented: https://www.galichat.com/getting-started
